Job

Wildflower Pediatrics is an independently owned private pediatric practice that
opened in June 2017 in Northwest Austin. We are NOT managed by a larger
corporate entity and have continued to grow consistently with little to no
employee turnover. More importantly, we are looking for an individual who desires
long-lasting relationships with patients and families while carrying responsibilities
associated with front office duties and staff. We are looking for self-motivated,
passionate people who are ridiculously awesome at what they do. Our motto at
Wildflower Pediatrics is to “Serve and uplift our patients and families around us so
that our lives in turn will be enriched.”

Our practice consists of 4 providers, 6 back office clinical staff, and 2 front desk
receptionists. We are looking to fill a 3rd position at the front desk that will support
our current staff and rotate between a quiet office setting to manage phone
scheduling (and other duties), and the front office setting with direct patient
contact for mainly check and check out duties.

Our ideal candidate must be highly organized with impeccable attention to detail
and display a strong professional appearance. Mastering the front desk duties
of Athena EMR is a requirement and any experience with Athena is a plus for
applicable candidates. Salary will be dependent on credentials and experience
($18-$20/hr). Although we have a defined list of job duties for this position (see
below), our staff also anticipates each other’s needs and is always willing to assist
within their scope of practice. Candidates must have at least 1 year of
experience working as receptionist in a medical outpatient setting.
Experience in a pediatric setting is preferred.

If you are passionate about helping people (especially really cute kids), building
relationships with a unified team, and doing work that really matters, then
Wildflower Pediatrics might be the place for you. Work schedule is Monday – Friday
8am- 5pm (Lunch 12-1pm), no weekends. We are offering PTO, medical, vision and
dental benefits, 401K, bonuses, and a competitive salary (with potential future
raises) based on experience and performance. We are excited to start a
conversation with you if interested. We are looking to hire ASAP. We are located in
NW austin at 11609 Anderson Mill Road (behind the HEB in Volente Plaza). You can
find out more about us at wildflowerpediatrics.com

Please submit application to jobs@wildflowerpediatrics.com.

Job Description and Duties:

• Welcome patients with a warm friendly impression. Connecting with
  patients and their families on a personal level
• Check patients in and out
• Verify Insurance and demographics
• Maintain the smooth flow of communication between patient, provider, and
  nursing staff
• Calculate treatment/service costs, collect copays and deductibles
• Answer phones promptly and transfer to staff appropriately
• Schedule, cancel or reschedule appointments within designed templates of
  our EMR software
• Ensure proper credit/payment is maintained and documented on the
  patients account (performs cashiering duties, posting charges, print out
  receipts)
• Keep waiting rooms organized and clean
• Provide assistance and information to patient when requested
• Scan new patient charts and consult notes into EMR software
• Manage office workflow/schedule
• Computer skills include Microsoft word and Excel
• Patient Collections
• Create slip for bank deposits

Candidates must have at least 1 years of experience working as a Medical
Receptionist in an out-patient clinic, preferable pediatrics

Job Type: Full-time

Salary: $18.00 – $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends
• Overtime

Supplemental pay types:

• Bonus opportunities

Experience:

• Medical front desk receptionist: 1 year (Required)

Language:

• English (Required)

License/Certification:

• High School Diploma (Required)
• Work Location: In person