Front Desk Receptionist

Please submit inquiries and resume to: jobs@wildflowerpediatrics.com

CANDIDATES MUST HAVE AT LEAST 1 YEAR OF EXPERIENCE AS A MEDICAL FRONT DESK RECEPTIONIST IN A PEDIATRIC PRIMARY CARE CLINIC WITH ATHENA HEALTH EMR.

Wildflower Pediatrics is an independently owned private pediatric practice that opened in June 2017 in Northwest Austin. We are NOT managed by a larger corporate entity and have continued to grow consistently. More importantly, we are looking for an individual who desires long-lasting relationships with patients and families while carrying responsibilities associated with front office duties and staff. We are looking for self-motivated, passionate people who are ridiculously awesome at what they do. Our motto at Wildflower Pediatrics is to “Serve and uplift our patients and families around us so that our lives in turn will be enriched.”

Our ideal candidate must be highly organized with impeccable attention to detail and display a strong professional appearance. Although we have a defined list of job duties for this position (see below), our staff also anticipates each other’s needs and is always willing to assist within their scope of practice.

If you are passionate about helping people (especially really cute kids), building relationships with a unified team, and doing work that really matters, then Wildflower Pediatrics might be the place for you. Work schedule is Monday – Friday 8am- 5pm (Lunch 12-1pm), no weekends. We are offering PTO, medical, vision and dental benefits, 401K, bonuses, and a competitive salary (with potential future raises) based on experience and performance. We are located in NW Austin at 11609 Anderson Mill Road (behind the HEB in Volente Plaza). You can find out more about us at www.wildflowerpediatrics.com

DUTIES AND RESPONSIBILITIES

Welcome patients with a warm friendly impression. Connecting with patients and their families on a personal level

Check patients in and out

Verify Insurance and demographics

Maintain the smooth flow of communication between patient, provider, and nursing staff

Calculate treatment/service costs, collect copays and deductibles

Answer phones promptly and transfer to staff appropriately

Schedule, cancel or reschedule appointments within designed templates of our EMR software

Ensure proper credit/payment is maintained and documented on the patients account (performs cashiering duties, posting charges, print out receipts)

Keep waiting rooms organized and clean

Provide assistance and information to patient when requested

Scan new patient charts and consult notes into EMR software

Manage office workflow/schedule

Computer skills include Microsoft word and Excel

Patient Collections

Create slip for bank deposits

Job Type: Full-time

Pay:  $20.00 per hour. Future raises based on Job Performance

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends
  • Overtime

Supplemental Pay:

  • Bonus opportunities

Experience:

  • Athenahealth EMR: 1 year (Required)
  • PEDIATRIC PRIMARY CARE medical front desk receptionist: 1 year (Required)

Language:

  • English (Required)

License/Certification:

  • High School Diploma (Required)

Work Location: In person